In my experience, there are 4 main reasons an office should use a billing service. They are:
You are opening a brand new office and are not ready to invest in software of your own: Practice Management software can be costly and I find that a lot of start up offices prefer to start out by using a billing service to take care of the billing for them. This allows them to focus their attention on growing and handling the brand new business
You lost or are losing your billing staff: We all know life happens; people move on, start families and find other jobs. This leaves you in the predicament of having to replace the former employee and let’s face it, hiring a new employee is expensive. Time spent training, salary and potentially having to buy the preferred software of the new employee adds up quickly. Not to mention, what if they don't work out? Then you're left starting the cycle all over again. In this economy, who has the time and money for that?
You can’t put your finger on it but something just isn’t quite right: If you feel like you should be collecting more than you are or are billing out considerably more than you collect, something isn’t right. The reasons behind this are many and range from improper tracking, poor follow-up, carelessness and sometimes a more sinister scene. Whatever the situation may be, if you have that feeling that something isn’t right definitely do not ignore it. Call me and I’ll let you know if it’s something I can help with.
Your business is doing well and you’re ready to take it to the next level: If this is you, congratulations! Your business is doing well, you’re seeing a comfortable amount of patients but you want to take your business to the next level and are not sure how. This is where we come in. A billing service can act as a “partial employee” thus freeing up the time of a current, proven employee who can, in turn, focus on those actions that will bring you to the next level. Additionally, a billing service will help solidify your current state by helping to ensure that you don’t become a victim of the first two reasons I listed!
If you found yourself in any of the above scenarios or if you just plain need help, do not hesitate to contact me. Together and at no charge to you, we can discuss your practice and it’s options and see how I can be of help.
Jessica Rose Greenwood
Jessica is the owner of JMK Billing, a Billing Specialist and expert in office management